Important Passenger Information

*You may also obtain an accessible copy of Part 382 from the department of transportation by any of the following means:

  1. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY);
  2. By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY);
  3. By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96-432, Washington, DC 20590, and;
  4. On the Aviation Consumer Protection Division’s website (http://airconsumer.ost.dot.gov).